Phoenix Mug Bloomwolf Studio Factory Store

Prompt shipping and expert packing

Our long-standing relationships with UPS FedEx DHL and other carriers around the world allows us to offer an array of shipping services. Our warehouse personnel are well educated and will package the goods according to the exact and precise specifications. Your products will go through an extensive inspection and will be adequately secured before being delivered. Every day we ship thousands of packages to clients from all over the world. The fact that we're determined to become the largest online retailer in the world is obvious. The warehouses and centers of distribution are located in Europe, as well as the USA.

Note: Orders that include more than one item will be assigned a processing date according to the item.

Before shipping We will examine thoroughly the items you've purchased. The majority of orders will be shipped within 48 hours. The delivery time is between 3-7 working days.

Returns

We don't manage the stock in our warehouse or factory. Stocks are subject to change at any moment. Be aware that your order may be out of stock once your order has been made.

Our policy is valid for a period of 30 days. We will not exchange or refund your order when it's been 30 days from the date of purchase.

For your item to be eligible for return it must be in its original packaging, unopened and in the same state as you received it. You must have the item in the original packaging.